Penimaster Pro ordering issues?

I finally ordered a penimaster pro set from two weeks ago and confirmed that the transaction had cleared my bank.

What worries me is that I was only emailed the receipt and never got any tracking info on the package which I thought was standard procedure for internet purchases these days.

All attempts to email their support have been ignored, I even used the “contact us” page to submit a request on their website but still nothing.

Does anyone have experience with this? I’m worried I may have to report fraud to Paypal. Of course I could just keep checking the mail, how long would it take to arrive (Canada)?


9" Bpel

6.5" Mseg